Harbor Freight Tools
I'm getting to wonder about these Harbor Freight Tools folks. Until a few weeks ago I didn't realize they actually have an outlet out at Valley West in Arcata.
I'd enjoyed getting their hard copy catalog years ago and actually bought a few things from them on occasion. A lot of their tools were chinese junk, if memory serves me correct, but they had a few deals worth taking advantage of.
One of them was boxes of foam earplugs. I bought a box of 250 pairs a few years ago for $20.00. That's quite a bargain compared to buying them a few at a time as I've been doing lately.
I just ended up buying another box of earplugs. I was up at their web site checking if they had utility trailers since I needed a replacement for my old one that got wrecked.
I found the trailer and then wondered if they still offered those earplugs. Yep, they did, so I ordered a box. They were still same price as last time I paid for them. Cool. Shipping seemed pricey, though, at $7.99- and that's from Southern California.
Oh well, I figure shipping costs are going to be high because of gas prices... or are they?
I placed my order on Jan 5. Their records show the item was shipped on the 9th. Seems like a long time to process an order but I'm cool with it. Problem is, as of yet, I haven't received them.
So I check their online shipping tracker page and it says it was sent Parcel Post, that's U.S. Mail, for those of you in Arcata.
The mail guy comes yesterday and I ask him about it. He reminded me that Parcel Post would have been the slowest way to ship it and it would take a while. This, despite the Postal Service web site saying Parcel Post could be expected within three days.
I guess I can't blame Harbor Freight for Post Office problems, but it got me to thinking: If Parcel Post is the slowest, then I would think it would cost less than the $7.99 I paid in shipping charges. I went to the USPS web site this morning to see how much they'd charge.
The Harbor Freight web site didn't list a shipping weight. I figured 250 styrofoam earplugs couldn't weigh more than a couple pounds so I used 2 pounds as the shipping weight. Using the USPS shipping calculator that came to $4.36. They charged me a bit more than that: $7.99. I don't know about that.
Ok. They might of had to charge for the shipping container and whatever, but still...hmmm?
Getting back to our local Harbor Freight outlet, I've never been there. Didn't even know we had one up here until I mentioned checking out the Harbor Freight web site and the wife said there was a store in Arcata. That was a surprise. I do need to get out more often.
Her father and brother went there about that time and said they had a couple trailers in stock. I guess I should of rushed down there to buy one but held off and called them a day or two later and they said they didn't have any in stock but some should be coming in and to call in a couple days, on Friday.
I forgot to call that Friday. Next time I did call they told me again they didn't have one and to call the next Thursday. The next week I call again and they tell me the same thing and to call the next Friday.
I called yesterday and the gal says they don't have any in stock but they can request one. I asked her if maybe she could order one for me, assuming that's different than requesting. She puts me on hold and comes back after a while and says the trailers are shipped regularly so no need to order one, just call next Friday.
Enough! I didn't know what to do as Harbor Freight is the only place I know of to get those trailers. Finally, against my better judgement, I just went ahead and ordered one off their web site. I figured that way at least it's been ordered and when it shows up, it shows up.
I just hope they don't ship it Parcel Post like they did the earplugs I have yet to receive.
Anyone else have any good or bad experiences with Harbor Freight Tools?