Burned By Urgent Care?
I kinda feel like I was.
I went into St. Joseph's Hospital's Urgent Care Clinic a couple Saturdays ago. I had a head cold or flu I just couldn't seem to shake and felt I had to do something about it. Was taken care of quickly and efficiently and really liked the place. Heck, I told myself I should probably go there instead of the physician I normally see.
As I left I asked how much I owed them since I pay nearly all my medical expenses out of pocket. The gal says she couldn't tell me as billing is done later on but, if I'd make a partial down payment, they'd give me something like 30% off the bill total.
I figured the clinic itself probably wouldn't charge more than $50.00 so wrote them a check for that amount. That was just for the clinic. The physician or P.A. charges separately. I went home thinking I'd probably get a refund of some amount for the check I'd just wrote.
Just got the bill today. They charged me $168.00 for that visit. I don't think it lasted an hour. In fairness, they also deducted the 30% which was $58.00 from the total along with the $50.00 down payment I made. Looks like I still owe them $59.20. So, $109.00 for an office visit that would cost me $65.00 at my normal doctor's office.
YIKES! A rather unpleasant surprise. I wouldn't think that would be that out of line if that was all I owed them but I still have to pay the Physician's Assistant. I'm thinking now that's likely to cost more than I expected, too. I wouldn't be surprised if I pay another $100.00 for her. $200.00+ for a visit to the doc? We shall see.
I guess I won't be going there again unless I absolutely have to. Shame, as I really like the place and was really disappointed to hear they're going to close it down.
Addendum: Oh, again in fairness, they also have a note on the bill saying if I pay the total due within 30 days of the billing date, I can deduct 20% off the current total. I appreciate that.