Antich Automotive Does E-Mail
Thought I'd give a plug to Eureka's Antich Automotive since they respond so quickly to e-mail. That may not seem like such a big deal but I've noticed many businesses with web sites can take days or weeks to respond to an e-mail, assuming they respond at all.
I've had more than one local business simply not respond to e-mail inquiries I've made. I've always felt if some business isn't going to respond to e-mail (and they need to be honest with themselves about that) they shouldn't include an e-mail address on their web site. That may turn web site visitors off but it's better than having them send an e-mail and not get a response.
In this case I was already on their e-mail list. I get notices to bring my truck in for service regularly. I've been happy in dealing with them so decided to get an estimate on replacing the front axles on the wife's Geo Metro.
I sent an e-mail to them late Saturday morning. Within five minutes I received a reply from the guy's blackberry saying he wasn't in the office and that he'd give me a price on Monday morning. Lo and behold, it wasn't even 8am this morning when I received another e-mail with the estimate.
That's what I call prompt and efficient service, at least as far as e-mail goes. Nicely done, Antich Auto!